GenieNRM today announced that HiNet of Chunghwa Telecom, the leading Internet Service Provider in Taiwan, has selected the GenieATP+GenieATM Solution to better visualize its service network traffic, as well as in-depth traffic analysis for troubleshooting and network planning.

Operating the largest IP backbone networks in Taiwan, HiNet faces a range of traffic management challenges, in which traditional network management systems fall short to address. With the ultra-scale networks and increasing focus on profitability, HiNet was looking for a novel traffic management solution which delivers capability of capacity planning, performance monitoring, troubleshooting, and anomaly reporting and alarming.

The challenge, however, starts from finding a scalable, manageable, and reliable solution to provide the necessary data to support these applications. The NetFlow technology, developed by Cisco, collects and measures data as it enters specific routers or switch interfaces. By analyzing NetFlow data, a network manager can identify the cause of congestion, determine the class of service (CoS) for each user and application, and identify the source and destination network for the traffic. NetFlow allows extremely granular and accurate traffic measurements and hence the trend of traffic analysis in large-scale networks.

While many of Cisco network equipments support NetFlow generation, there exist two challenges for a Service Provider (SP) like HiNet. First of all, enabling NetFlow generation of Cisco devices impacts the device performance to some degree as the traffic volume increase . Therefore, to maintain certain headroom for traffic growth and surge, SPs may demand an alternative assuring solution for traffic flow information generation. Secondly, for those non-Cisco-based network segments, the network equipments are unable to export traffic flow information. In order to extend the benefits of network visualization and analysis capability into each critical segment of the whole network, a traffic-info exportation agent is demanded.

In response, HiNet selected GenieATP+GenieATM total traffic analysis solution for its ability to generate real-time flow information with unmatched performance and deliver advanced traffic analysis for various operation and business applications. The GenieATP product provides the highest NetFlow exportation performance in the market which resolved HiNet’s doubts in performance impact of NetFlow enabling on routers and also the problem of lacking of NetFlow exportation capability in some critical network segments. The GenieATM product delivers in-depth traffic analysis with its powerful logical combination engine, and it allows HiNet to conduct various network O&M-wise and business-wise analyses such as capacity planning, network congestion monitoring, trouble-shooting and anomaly detection and alarming.

GenieATP+GenieATM solution allows HiNet to proactively manage their network infrastructure from a single point and identify when and where problem occurs with pervasive network traffic visibility. With the real-time traffic information generation, continuous traffic monitoring and analysis, and real-time traffic snapshot functions, HiNet can quickly identify, locate and resolve problems even before customers ring to file complaints. Using the GenieATP+GenieATM solution helps HiNet reduce overall operations expenditures and minimize capital expenditures.

"This deal reinforces GenieNRM's presence as a leading provider of network traffic management solution of truly Telecom/Service-Provider grade," said Richard Liu, VP of Product Marketing, GenieNRM, "it also clearly demonstrates the power of GenieNRM's profound industry know-how in co-working with large-scaled Telecom/SP customers to align its technology and business practices to reduce costs and take advantage of emerging market opportunities."


About Chunghwa Telecom and HiNet
Dedicated to creating a national network infrastructure for Taiwanese businesses and individuals, Chunghwa Telecom created HiNet in May 1994 and launched HiNet Internet Services on April 1, 1995. HiNet now has been Taiwan’s largest ISP and has by far the largest number of users in Taiwan. The number of customers exceeded 3.56 million as of January 2004. Along from having the largest market shares in Taiwan, HiNet has also been voted as “Best ISP” and “Best ADSL” by both the average general consumers and more specialized information managers, in surveys conducted by Information and Computers Institute for Information Technology for five consecutive years. For more information, please visit http://www.hinet.net/

About GenieNRM
Genie Network Resource Management Inc. (“GenieNRM”) was founded in 2000 with a vision to be the leading technology company in Asia Pacific by providing products to ensure IP networks’ efficiency, accuracy and quality. With head office in DE and sales offices in Beijing, Shanghai and Taipei, GenieNRM has approximately 90 employees worldwide. Through ongoing technology innovations, Genie has built up a portfolio of network management solutions, which include: GMSS (Genie Management Service System), GenieATM (Genie Advanced Traffic Manager), GenieACS (Genie Access Control System) and GenieATP (Genie Advanced Traffic Probe). Our unmatched products have been deployed successfully for a wide range of customers from varied market sectors, such as Telecom operators, Internet Service Providers, educational bodies, corporate and government institutions. For more information, please visit http://www.genienrm.com

See “NetFlow Performance Analysis” whitepaper published by Cisco (www.cisco.com) for further information.